Privacy Policy

1. How we collect personal information

We collect personal information by lawful and fair means, and only within the scope necessary for our business.

2. How we use personal information

We use the personal information we collect on behalf of the financial institutions we work with, within the scope needed to carry out that work. We also operate a consulting business and use information within the scope needed for it. We do not use it for any other purpose.

Specifically, we use personal information to provide the services we offer and any related or incidental services, and to provide our consulting services and any related or incidental services.

If we change these purposes, we will notify you in writing or publish the change on this website.

3. Information you submit through this website

When you submit an enquiry through this website, we collect the details you provide: your name, email address, and optionally your phone number, business name, and message, along with the answers you give about your business (industry, whether you currently accept cards, approximate monthly card volume, the equipment you're interested in, and your location).

We use this only to respond to your enquiry and to prepare a proposal suited to your business. We do not sell it, and we do not share it for anyone else's marketing.

These records are stored in a secured database hosted in North America, accessible only to authorised Smart International staff who sign in with a company Google account. Access is restricted to named individuals and can be revoked at any time.

4. Consent to SMS communication

Information collected during the SMS consent process is never shared with third parties.

If you consent to receive text messages from Smart International, we may send you: as a customer or guest, updates about statements, payments, and related information; as a job applicant, updates about your application status, onboarding materials, or other employment-related information.

Message and data rates may apply. You can stop messages at any time by replying STOP. For help, reply HELP or contact us using the details below.

5. How we use your contact details

If you provide a phone number and consent to SMS, that number is used only to send the messages, updates, or notifications you agreed to receive. We do not share, sell, or disclose phone numbers collected for SMS purposes to third parties or affiliates for marketing or promotional purposes. Your contact details stay private and are used only in accordance with this policy and applicable law.

6. Keeping personal data secure

To prevent leakage, loss, or damage to the personal data we handle, we maintain internal rules and systems for secure management and take sufficient security measures. We also take appropriate steps to keep data as accurate and current as our purposes require.

7. Providing personal data to third parties

We do not provide personal data to third parties without your consent, except in the following cases:

• Where required by law.
• Where necessary to protect a person's life, body, or property, and obtaining consent is difficult.
• Where particularly necessary to improve public health or promote the healthy development of children, and obtaining consent is difficult.
• Where cooperation is needed for a national or local government body, or a party commissioned by one, to carry out duties prescribed by law, and obtaining consent would impede those duties.

8. Accessing, correcting, or deleting your information

You may ask us to confirm what personal information we hold about you, correct it, or delete it. Contact us using the details below. So that we can protect your information, we will verify your identity before acting on a request.

9. Contacting us

Please direct any enquiries about this policy to: